Policies and Paperwork

Cancellation policy:

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Please note that appointments must be cancelled or rescheduled at least 24 hours in
advance, to avoid being charged a late fee. If you cancel within 24 hours of your appointment, you will be charged for the scheduled time.

 

If you are late for your appointment, you will be given the remainder of the session time
and will be charged the full hourly fee.

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Additional information for clients: 

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According to New York State law, a massage therapist should not treat a patient or client:
“When the therapist or patient/client is in an altered state of cognitive awareness from the
use of prescription, and/or over-the- counter medications, alcohol, or other substances,
and the patient/client cannot give informed consent and/or the therapist cannot provide
appropriate treatment. Consent for the patient/client may be given by guardians and other
caregivers when authorized to do so.”

If you need to cancel/reschedule your appointment more than 24 hours prior, you may do so through ClinicSense.com.  You may also call or text the office at (838) 250-4417.  If you need to cancel less than 24 hours before your appointment, please call or text the office at (838) 250-4417. 

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When you schedule your first appointment, please provide our staff with your email address and cell phone number to be sent an electronic intake form.  The text or email will arrive from ClinicSense.com.  If you do not have texting or email capabilities, please arrive to your appointment 15 minutes early to fill out a paper intake form.